During one's lifetime one finds a few individuals that offer truly outstanding service. It is a pleasure to recommend the team of Susana Corrigan and her sister Patty Cohen. Regardless of whether you are buying or selling a home in La Jolla, California, you can't go wrong with this team.
First and foremost, they are extremely knowledgeable about the market. As one of the top real estate teams in La Jolla, (many years I believe they were the top brokers), they are directly involved in a substantial number of transactions. Beyond that, they have an extensive network of professionals in the business that regularly share market knowledge. Over our years in La Jolla we have met many of the competing brokers, and have not found one that didn't rave about how they loved working with Susana or Patty. This is a very unique response in a very competitive profession.
Second, they provide thoughtful and relevant advice. Susana's standard, that she regularly repeats, is "What advice would I give to my family in the same situation?" To her, serving her clients seems to have a much higher priority than doing any specific transaction. In fact, it was her knowledge of the market, and realistic advice that attracted us to enlist her services in the sale of our home. She was also of tremendous help in the final negotiation process.
Third, they are outstanding communicators. Unlike many brokers once they have a listing, Susana and Patty regularly (and we mean at least weekly, and frequently daily) communicated what was going on not only with our property, but what was happening in the market with comparable homes.
Fourth, they are very detail focused, one might even say obsessive (and that is a good thing). Every detail of a transaction is carefully monitored, every "i" dotted, and every 't' crossed. The entire team including the office staff stays on top of all the paperwork, making sure that responsibilities are fulfilled and schedules met.
And finally and most important, when one is on the selling end, they are outstanding at getting your property before the buyers in the market. Here they are willing to do what is necessary to present the product (great pictures, good internet placement, and sufficient well placed advertising). This plus they put forth an intensive marketing effort using a great rolodex of other brokers in all the high-end markets in San Diego (here is where those great relationships pay off), and past customers who might, with a little prompting, be thinking about trading up or downsizing, or just ready for a change. The combination produced powerful results. In our case, we believe every eligible buyer looking for a property like ours toured the property.
Besides all these attributes, both Susana and Patty are exceptionally nice people and a pleasure with whom to work. We can't recommend them more highly and would be pleased to respond to a call from anyone who would like more details regarding our experience.L. Michael and Pamela Foley
For more than seventeen years, Susana Corrigan has represented my interests (exclusively) as both a buyer and seller in residential real property transactions totaling more than $100 million in sales. Those transactions have included homes from Point Loma to Rancho Santa Fe with the vast majority being high-end oceanfront properties. From my perspective, Susana is the consummate professional. I trust her judgement and value her intuition and insight. She is responsive and diligent in her pursuit of the client's objectives, but also balances those trait characteristics with a sense of calm professionalism that I believe is invaluable when representing the interests of high net worth individuals on high-end properties.
I can recommend Susana without reservation to anyone who wishes to have the best possible residential real property representation.Eric Benson
I cannot thank you enough for your EXCELLENT real estate service. This is the third transaction in four years that I have had with you. Each and every time you go out of your way to make my buying and selling process painless. You always answer your phone and you follow up immediately. You are professional yet passionate. You listened to my needs and found creative solutions to roadblocks. Because of your aggressive sales training I am confident that you have saved me a tremendous amount of money and time.
Your entire staff works seamlessly together to tie up all loose ends and close the deal! You have my business and friendship for life. If you should ever need anything, please don't hesitate to call. You are the BEST! Thank you for everything!Kris Lambert
When my husband and I made our rapid but calculated decision to relocate our family from the East Coast to San Diego, we had no idea just how daunting this endeavor would prove to be! As in any relocation, there were many complex and critical details that needed to be taken care of in a timely manner. In our case, we were relocating our family cross-country with little knowledge of the San Diego area while being tied to an unwieldy corporate relocation service and its processes. (By the way, we had only 12 weeks to identify and close on our new home!)
We have had numerous satisfactory experiences with our local realtors over the years. Given geographic and time differences, we had lowered our service expectations of a San Diego realtor. Patty Cohen, and her staff at Berkshire Hathaway, has set the bar high for client service from thousands of miles away! We were thrilled (and frankly, shocked) by the unparalleled personalized attention and proactive support she provided us EVERYDAY - from the very beginning of our search to well after the close of our absolutely perfect home in San Diego.
Immediately Patty understood our relocation process challenges and moved quickly to establish partnerships with our corporate relocation service representative and mortgage lender. We relied upon Patty to educate us on suitable family neighborhoods and to identify homes that matched our wish list. Because of our East Coast location, we also depended upon Patty to be our trusted advisor and eyes in the San Diego housing market. With Patty's knowledge of the real estate market and her vast network of peers and colleagues, she was able to preview the right homes for us - many not yet listed. Very quickly, she presented us with a short list of only those homes that were worthy of a plane trip to San Diego. Patty's short list was on target with what we sought. With Patty taking the lead on negotiations and driving the ENTIRE process, we were able to purchase our dream home in SIX WEEKS.
Beyond Patty's professionalism, dedication and efficiency, she is wonderful to work with. She is warm and easy-going - and she possesses the right amount of tenacity to make sure that you are able to secure the right home, on your terms. We are so thankful to have had the opportunity to work with Patty Cohen - she truly made the nightmare of relocation a dream home come true!S.A. Chaplin
It is our great pleasure to recommend Patty Cohen as an agent.
Patty was briefed on what we were looking for and immediately responded with a variety of homes. As she presented the properties she was sure to note how they met or deviated slightly from the brief. As we toured the homes, she always gave us space to wander through and observe and was ready to answer any questions when needed. Her honesty, experience and advice was always welcome.
Patty was always available and responsive to our needs. She always followed through on any questions we had and there was never any pressure.
She went the extra mile to brief and schedule inspections on our behalf while we were out of the country, and helped us negotiate a property that was new construction and in foreclosure, a more complex transaction than we had undertaken previously.
She has been professional, punctual and reliable at all times. She is responsive and her commitment to her profession and her clients is unquestionable.
We feel very fortunate that Patty was there to guide us through the process and to make the journey smooth. We will definitely call on her expertise again should we wish to buy or sell property.Nicole Haines
When working with most people, you take the bad with the good and hope that it all works out in the end. Working with Patty Cohen wasn't like that. We enjoyed every one of our interactions with her! We are experienced real-estate buyers and sellers and have worked with over 12 realtors in the last 15 years. Patty is at the very top of our list. Her experience is fantastic and negotiating skills superb. Her knowledge of the SD area is amazing, but equally important to us is her knowledge of other Realtors -- an often undervalued asset by most home buyers and sellers. Knowledge of other Realtors and how they work is key to understanding how to close a deal with a positive outcome. Beyond professional interactions, 'Aunt Patty' became a favorite of our kids, and they, like us, look forward to spending time with her. Whenever we buy a new home, it will unquestionably be with Patty, but until then, we plan to do our best to keep in contact with a new friend.The Baluja Family
I can't say enough good things about working with Patty. Buying our home wasn't easy and it took many months until we found the right one. Patty's patience and guidance throughout the process made it a great experience and put us at ease, even in times of tension and uncertainty. She knows this market inside and out. The fact that she's backed by such professional staff is a huge bonus. They went above and beyond at every opportunity to ensure the transaction was a smooth and easy process for us.Joey Steiniger
My husband and I worked with Patty Cohen to find and purchase our first home. She came highly recommended by a friend, who described her as a real estate professional with a fierce reputation of getting the job done in addition to being a great client advocate. I couldn't agree more!
Throughout our 9 month search, Patty was very patient and responded quickly to all our inquiries (including text messages, phone calls, and emails). We didn't need much assistance with finding properties to see, but the homes were selling fast and Patty arranged our tours with as little as 2-3 days notice. She also made an effort to get to know us, and we appreciated her incorporating our short and long term goals into our search.
When we decided to place our first offer, Patty updated us frequently and got our offer accepted over the others. Unfortunately, we found some plumbing issues during the home inspection and Patty was able to negotiate a very generous credit, but was very understanding when we decided to back out. Our search continued, with double the effort.
A few months later, we walked into a home that we fell in LOVE with. We entered a multiple counter offer situation but Patty guided us through the process and broke everything down, one decision at a time. When we entered Escrow, Patty explained all the paperwork and created a timeline for us to follow. Other than completing the checklist, Patty took care of everything else! At the close of Escrow, she even hired a crew to clean the carpets, spruce up the house, and wash the garage.
We are now living in our dream home, thanks to Patty. She still checks in with us now and then, just to see how we are doing. I think that truly demonstrates her dedication to her clients, and not the sale. I am highly recommending Patty Cohen!Amy Jane Lin
Patty found the home we needed in the challenging real estate market of La Jolla. It is a pleasure to work with her. She made our home search much easier, and gave us very important advice on every property we saw. We especially appreciated her knowledge, responsiveness and professional network of the best specialized professionals in the area, who also helped us during the pre and post-acquisition process.Charuma Udom & Matt Audia
Patty Cohen was personally recommended to us when we were seeking a realtor to purchase a home in San Diego. We have just closed escrow and have had such a wonderful experience with Patty that we wanted to share it. Patty has exceeded every expectation with her knowledge of San Diego, her expertise in real property deals, her patience and responsiveness. Of particular note, she did not try to ascribe popular taste to us, and "got" us right away, knowing, after a very short amount of time, what we were looking for. This is unprecedented for us, as all other realtors that we had dealt with previously would purposefully tell us how nice the granite countertops were, or how large the master bedroom is, when these are items that we specifically communicated we were not seeking or did not want. Patty understood what we were looking for right away, and previewed so many houses for us that we lost count. Two houses we visited we put offers on. One we withdrew from as a result of the inspection, and Patty was right back on it, sending us suggestions and following up on a house that we had visited and loved but dismissed as too far above our budget. Patty proactively reached out to Seller's broker to determine the level of interest on that second house, and encouraged us to put in an offer at our budgeted price, while we waited for a response, Patty managed our anxieties (we really wanted that house by that point) and kept us informed of her communications with Seller's broker. She negotiated the price, with our guidelines on budget, and after a few back and forths we got the house at the price we were comfortable with! We couldn't be happier, especially since the list price was significantly above our sale price. We just closed, and are just delighted. We highly recommend Patty; her service could honestly not be any better. As we say in France, "c'est une perle!" (she is a pearl!)Alexis & Andrea Nahuma
Patty Cohen has many years of experience and is an expert in her field. She is a relationship driven professional that has a high attention to detail and definitely put all her energy and knowledge to find your dream home. Patty's professionalism and patience made our year-long search pass by smoothly especially in a hot market. She has the knowledge on several areas throughout San Diego, is well informed on market pricing and guided us through a number of offers and finally a successful transaction. We could not be happier with Patty Cohen and definitely went above and beyond her job. Five (5) star really isn't enough to give her, highly recommended!! Thanks again to Patty Cohen for being such a pleasure to work with.Tamara Levy
Patty Cohen is superb not only with her long term exceptional knowledge of the Greater San Diego and La Jolla market but also in delivering above and beyond any client's expectations. I have worked with many agents in the past and she is the only one whom exceeded my expectations. If you want an honest, knowledgeable communicator and firm negotiator she will certainly get the job done!Lisa Kern