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S.A. Chaplin

When my husband and I made our rapid but calculated decision to relocate our family from the East Coast to San Diego, we had no idea just how daunting this endeavor would prove to be! As in any relocation, there were many complex and critical details that needed to be taken care of in a timely manner. In our case, we were relocating our family cross-country with little knowledge of the San Diego area while being tied to an unwieldy corporate relocation service and its processes. (By the way, we had only 12 weeks to identify and close on our new home!)

We have had numerous satisfactory experiences with our local realtors over the years. Given geographic and time differences, we had lowered our service expectations of a San Diego realtor. Patty Cohen, and her staff at Berkshire Hathaway, has set the bar high for client service from thousands of miles away! We were thrilled (and frankly, shocked) by the unparalleled personalized attention and proactive support she provided us EVERYDAY – from the very beginning of our search to well after the close of our absolutely perfect home in San Diego.

Immediately Patty understood our relocation process challenges and moved quickly to establish partnerships with our corporate relocation service representative and mortgage lender. We relied upon Patty to educate us on suitable family neighborhoods and to identify homes that matched our wish list. Because of our East Coast location, we also depended upon Patty to be our trusted advisor and eyes in the San Diego housing market. With Patty’s knowledge of the real estate market and her vast network of peers and colleagues, she was able to preview the right homes for us – many not yet listed. Very quickly, she presented us with a short list of only those homes that were worthy of a plane trip to San Diego. Patty’s short list was on target with what we sought. With Patty taking the lead on negotiations and driving the ENTIRE process, we were able to purchase our dream home in SIX WEEKS.

Beyond Patty’s professionalism, dedication and efficiency, she is wonderful to work with. She is warm and easy-going – and she possesses the right amount of tenacity to make sure that you are able to secure the right home, on your terms. We are so thankful to have had the opportunity to work with Patty Cohen – she truly made the nightmare of relocation a dream home come true!